Privacy Policy

Effective date: July 20, 2026

1. Introduction

Datum Hub Inc (“Datum Hub”, “we”, “our”, “us”) provides an operations platform for businesses that make, source, and deliver. This Privacy Policy explains how we handle personal information collected through our website at https://datumhub.co and through our services.

If you have questions about this policy, or wish to exercise any right described below, contact us at gsr@datumhub.co.

2. Information We Collect

Information you give us

When you submit our contact or walkthrough request form, we collect:

• Your name
• Your work email address
• Your company name, if you provide it
• The content of your message

Information collected automatically

When you visit the site, we and our analytics provider may collect technical information including your IP address, browser type and version, device type, operating system, referring website, the pages you view, and the time and duration of your visit. Where analytics cookies are active, this information is associated with a randomly generated identifier stored in your browser. We do not use it to determine your identity.

Information we do not collect

We do not knowingly collect sensitive personal information through this website — including government identifiers, financial account numbers, health information, precise geolocation, biometric data, or information revealing racial or ethnic origin, religious beliefs, or sexual orientation. Please do not include such information in the message field of our contact form.

3. Cookies and Analytics

We use Google Tag Manager to load and manage measurement tools on our site, and Google Analytics 4 to understand how the site is used — which pages are visited, how visitors arrive, and where they encounter difficulty. This helps us improve the site.

These tools set cookies or similar browser storage. We do not use advertising cookies, retargeting pixels, or cross-site tracking technologies on this website.

Your choices

• Consent banner. On your first visit we present a notice describing our use of analytics and offering you the ability to opt out. Your choice is stored in your browser and applied on subsequent visits. You can review or change it at any time through Cookie preferences in the site footer.
• Global Privacy Control. If your browser or extension transmits a Global Privacy Control (GPC) signal, we treat it as a valid opt-out request and disable analytics storage automatically, without prompting you.
• Browser controls. You may also block or delete cookies through your browser settings. Doing so may affect how parts of the site function.
• Google’s own opt-out. Google provides a browser add-on that prevents Google Analytics from collecting data on any site, available from Google directly.

4. How We Use Information

We use the information described above to:

• Respond to your enquiry and arrange a product walkthrough
• Provide, maintain, and improve our website and services
• Understand aggregate site usage and measure the effectiveness of our content
• Communicate with you about Datum Hub where you have asked us to, or where we have a legitimate business interest in doing so
• Detect, prevent, and address technical issues, fraud, or abuse
• Comply with legal obligations

5. Disclosure of Information

We do not sell your personal information, and we do not share it for cross-context behavioural advertising. We have not done so in the preceding twelve months.

We disclose personal information only in these circumstances:

• Service providers. Vendors who process data on our behalf under contract and may not use it for their own purposes — currently our email delivery provider and Google, for analytics.
• Legal requirements. Where required by law, regulation, legal process, or enforceable governmental request.
• Protection of rights. Where necessary to investigate or prevent fraud, security incidents, or violations of our terms.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this policy continuing to apply to the information transferred.

6. Data Retention

We retain contact form submissions for as long as needed to respond to your enquiry and maintain a record of our business relationship, and thereafter as required for legal or accounting purposes. Analytics data is retained according to the retention period configured in Google Analytics, after which it is deleted or aggregated.

7. Security

We apply technical and organisational measures appropriate to the sensitivity of the information we hold, including encryption in transit, access controls, and separation of customer environments. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may request that we:

• Confirm whether we hold personal information about you, and provide access to it
• Correct information that is inaccurate or incomplete
• Delete personal information we hold about you
• Stop sending you marketing communications
• Withdraw consent you have previously given

To make a request, email gsr@datumhub.co. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting, and we will not discriminate against you for exercising these rights.

United States — state privacy rights

Residents of California and other states with comprehensive privacy laws have the rights described above, including the right to know the categories of personal information collected, the purposes for collection, and the categories of third parties to whom it is disclosed — all of which are set out in sections 2, 4, and 5 of this policy.

Because we do not sell personal information or share it for cross-context behavioural advertising, no opt-out of sale or sharing is required. Our analytics opt-out is described in section 3.

Canada

For visitors in Canada, we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You may direct questions or complaints to gsr@datumhub.co, and you retain the right to contact the Office of the Privacy Commissioner of Canada.

9. International Transfers

We operate from and store data in the United States and Canada. Our service providers may process information in other jurisdictions. Where information is transferred across borders, we take steps to ensure it remains protected consistent with this policy.

10. Children

Our website and services are intended for business use and are not directed to children. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal information, contact us and we will delete it.

11. Third-Party Links

Our site may link to third-party websites and services. We are not responsible for their privacy practices, and we encourage you to read their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be communicated more prominently where appropriate. Previous versions are available on request.

13. Contact Us

Questions, requests, or complaints regarding this policy may be sent to gsr@datumhub.co.